Senior Hairdresser/Wig Consultant Job Description
We are looking for talented, hardworking, confident individuals to work in our specialist hair loss salon in the upmarket area of Banbury, Oxfordshire.
We have established our business since 1921, providing hairdresser and hair loss solutions to both the private and NHS sectors. Banbury Postiche is a long established hair replacement company that currently supplies to the NHS and Trade throughout the UK, the role involves taking appointments in which you will be expected to qualify the best product and solution in order to meet and exceed the client’s needs. Hairdressing skills will be required in this role in order to fit, cut and finish the products we provide.
This role is split between seeing clients with hair loss, and hairdressing, hair extensions and cleaning the products sent in by the customer. The role requires someone with experience of dealing with customers primarily face to face.
Full training in the system, processes and procedures will be given.
Someone who has had experience of working with customers and building relationships, and working as part of a team, a self-starter who is looking for a challenge and is eager to increase the performance of the business.
Excellent Customer Service skills with a high degree of accuracy.
Senior Applicants must:
- Have a minimum of 5 years’ experience
- Be NVQ Level 3 qualified or equivalent
- Be an all-rounder and offer treatments to the highest of standards
- Be reliable, self-motivated, enthusiastic and have outstanding customer care skills
- Must be fluent in English, be very punctual and reliable
- To identify customers’ needs and advise on solutions ensuring each opportunity is maximised
To build a strong loyal client base through excellent service and consultations.
Excellent communication skills both oral and written
Terms and Conditions:
9.30 – 4.30pm Monday to Friday, (with one late night until 7pm and one Saturday morning per week effective from 2019) 32.5h per week
21 Days Holiday plus Bank and Public Holidays pro rata
Salary: £24,000.00 to £30,000.00 /year pro rata
Annual Christmas Bonus scheme based on attendance and sick record.
TO APPLY PLEASE FORWARD YOUR CV AND COVERING LETTER TO firstname.lastname@example.org.